Published 12 October 2026 · 2 minute read · Written for buyers, not for any one instrument
Five facts that get you a straight answer.
A dealer who gives you a figure without these is guessing. Gather them before you write to anyone.
- Make and model: Off the fallboard or the plate inside. A Yamaha U1 and a Yamaha U3 are different instruments and different values.
- Serial number: Helps check its production year against the appropriate manufacturer records. The sale page shows where to find it.
- Approximate purchase date: And from where, if you remember. It helps place the instrument in context.
- Tuning history: A piano tuned every year is a different proposition from one that has not been opened in a decade.
- Location, floor and access: Floor, lift dimensions, door widths and any stairs. Removal logistics affect the arrangement.
Three photographs that show condition.
Condition is most of the value, and nobody can judge condition from a description alone. Three photographs provide a starting point for the enquiry; the dealer may need more information or an inspection.
- The keyboard, from one end, with the fallboard up, showing all the keys and the key tops.
- The inside of the piano, with the top board lifted on an upright or looking down into a grand: the hammers, strings and plate.
- The body and the case, showing the overall condition, any marks, and the finish.
More is better. A photograph of the serial number, the factory date label if there is one, and any mark or damage you know about saves a follow up question.
Outright sale, trade-in and consignment.
The sell/trade-in page describes four routes out: outright purchase, trade-in against another piano, consignment sale from the dealer's floor, and giving the piano away. Which one suits depends on the instrument and on how quickly you want it moved.
Before deciding, ask about each option that applies to your situation:
- Outright purchase: what is the offered figure, does it include collection, and when is payment made?
- Trade-in: what value is credited against the replacement instrument, and is the credit shown separately in the quotation?
- Consignment: what is the expected selling price, what fee or commission applies, how long is the instrument listed, and what happens if it does not sell?
Ask for the terms in writing, whichever route you choose.
And what it does not.
Ask whether any indication from photographs is provisional and what inspection is needed before an offer is confirmed. A dealer who gives you a firm number from photographs alone is guessing, because condition cannot be fully judged from images.
Not every piano will be taken. A dealer should say so plainly rather than stringing the conversation along. If the make, the condition or the market does not support a worthwhile arrangement, that is the honest answer.
Selling, answered.
How do I find the serial number on my piano?
On an upright it is usually printed on the plate inside, visible once the top board is lifted. On a grand it is on the plate near the tuning pins. If you cannot find it, photograph the inside of the piano and a dealer will usually spot it.
Does the brand affect the sale value?
Yes, but so does condition. Ask how the make and model affect the offer for this instrument. Its condition, age and service history also need to be assessed. Age alone is not the deciding factor.
What if no dealer wants my piano?
A dealer should say so plainly. You can then decide whether to keep it, have it serviced, find a private buyer, or donate it to a school or community group.
How long does the process take?
Ask when an assessment can be made and when collection or payment could take place under the proposed arrangement. A photograph enquiry is not a confirmed purchase offer or collection date.
Where the rest is set out on this site: Music Companion sell or trade-in page → How to find the serial number → All guides →
Send the details and find out.
WhatsApp the make, model, serial number, tuning history, location and three photographs. Ask which options are available for your instrument.
